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Features

Everything you need to sell, in one place

From your first product to a team running several channels, Mercivo grows with your shop.

Everything a seller needs, already connected

No stack of plugins to glue together. Your catalogue, stock, orders, customers and payments share one dashboard and one set of numbers.

A storefront that looks like your brand

Pick a theme and it changes the whole shop: colours, fonts, header, product cards and the home page layout. Switch any time without losing a product.

  • 15 themes for fashion, grocery, beauty, electronics, home and more
  • Your own About, FAQ, policy and size-guide pages
  • Mobile-first pages for shoppers

Products without the paperwork

Variants, categories, multiple images and SEO fields in one form. Let AI write the title, description and tags for you.

Orders from cart to doorstep

A clean checkout, a status timeline for every order, and courier tracking links for India Post, DTDC, Delhivery, Blue Dart and more.

Inventory you can trust

Stock is deducted at checkout inside a single transaction, so you never oversell. See the full stock ledger, adjust counts and get low-stock levels.

  • Stock ledger for every movement
  • Manual adjustments with a reason
  • Low-stock levels and forecasts

Know what is selling

Revenue, orders, top products and category sales on one dashboard.

Customers who come back

Shoppers get accounts with saved addresses, a wishlist and their full order history.

Coupons that fit your offer

Percentage, fixed-amount and free-shipping codes.

Reviews and enquiries

Shoppers rate products and ask questions. You reply and moderate from the dashboard.

Orders reach customers where they are

Send order updates by email and WhatsApp using your own SMTP and WhatsApp Business details, with a step-by-step guide beside each form.

Sell in more than one language

Add translated product text. AI drafts it, you review and save it, and shoppers see their language.

Tax settings

Set your tax rates and rules for your country.

Point of sale for your counter

Sell in person from the dashboard with the same products and stock as your online shop. Open a shift, scan or search, take payment and print a receipt.

  • Barcode scanning and quick search
  • Keeps selling when the internet drops, then catches up
  • Stock counts, voids and manager PIN approvals

Marketing campaigns

Preview who will receive a campaign, send yourself a test, then send it by email, WhatsApp or social.

  • Email, WhatsApp, Facebook, Instagram, LinkedIn and Telegram
  • One-click unsubscribe built in
  • Copy written by the AI marketing generator

Team and roles

Invite staff, give each role only the access it needs, and see who did what in the activity log.

  • Custom roles and invitations
  • Activity log
  • Personal PIN for register approvals

Built from modules, so you only run what you need

Core tools are always on. Optional modules such as inventory, coupons, reviews and AI are switched on for your store as your plan allows, so the dashboard stays simple.

Always on
  • Products and categories
    Catalogue, variants and product pages
  • Orders and checkout
    Cart, checkout and order timeline
  • Payments
    Providers you allow at checkout
  • Customers
    Everyone who signed up or bought
  • Analytics
    Revenue, orders and top products
  • Media library
    Uploads and storage
Added as you grow
  • Inventory
    Stock ledger and low-stock levels
  • Coupons
    Percentage, fixed and free-shipping codes
  • Reviews and ratings
    Rate, reply and moderate
  • Enquiries
    Shopper questions on products
  • AI tools
    Product AI, insights and marketing
  • AI customer assistant
    Answers shopper questions
  • Tax settings
    Rates and rules
  • Point of sale
    Sell in person, online or offline
  • Marketing campaigns
    Email, WhatsApp and social
  • Team and roles
    Staff accounts and permissions

Plug in the accounts you already have

Mercivo does not sit between you and your money or your customers. You connect your own gateway, mail, WhatsApp, couriers and storage.

Payments

Your own credentials, paid straight to you

  • Razorpay
  • CCAvenue
  • Stripe
  • Cash on delivery

Messages

Sent from your own accounts

  • Email (SMTP)
  • WhatsApp Business

AI providers

One gateway, more than one model

  • OpenAI
  • Google Gemini

Couriers

Tracking links on every order

  • India Post
  • DTDC
  • Delhivery
  • Blue Dart
  • Ecom Express
  • XpressBees
  • Shadowfax
  • Amazon Shipping
  • Self delivery

Media storage

Start local, move when you grow

  • Our drive
  • Your S3
  • Your R2

Your shop deserves a better first impression

Create your store, pick a theme and add your first product today.